Please check in at the on-site reception no later than 20 minutes before
your scheduled departure time.
【Clothing & What to Bring】
- Please wear comfortable clothing suitable for riding a bicycle. Flip-flops, sandals, and shoes with heels are not permitted.
- As there may be water leakage inside the tunnels, we recommend wearing clothes that you don’t mind getting slightly dirty.
- In rainy weather, clothing may become stained due to rust from the rails.
Please bring rain gear such as a raincoat.
【Safety Equipment】
- All riders are required to wear a helmet during the ride.
- Helmets are provided on site.If you prefer, you are welcome to bring and use your own helmet.
【Important Notes for Participation】
- For safe operation, if any participant has a physical disability or requires special assistance, please be sure to inform us at the time of reservation.
- If the reservation details do not match the actual group composition or family arrangement, we may refuse boarding on the day of the ride, even if a reservation has been made.
- Before making a reservation, please be sure to check the FAQ (Frequently Asked Questions) on our official website.
【Operation & Cancellations Due to Weather】
- The ride will generally operate even in rainy conditions.
- However, in the event of heavy rain, lightning, or other hazardous conditions, the management may decide to cancel the scheduled ride and all subsequent rides for safety reasons.
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If operations are canceled, we will contact all guests with reservations by email.
- Please note that the event may also be canceled due to unforeseen circumstances.
【Cancellation Policy】
- For same-day cancellations, a cancellation fee of 50% of the participation fee may be charged, except in special circumstances.
- If you need to cancel, please complete the cancellation process by the day before via the confirmation email.
【Agreement】
By making a reservation for the Town Course, you are deemed to have read, understood, and agreed to these guidelines and terms of use.
Thank you for your understanding and cooperation.