• Do I need to pay a deposit or make an advance payment? When do I pay the fee?

    No deposit or advance payment is required.

    Please pay the ride fee at the reception desk on the day of your visit.

  • Do I need to make a reservation? Can I ride without a reservation on the day of my visit?

    You can ride GattanGO!! without an advance reservation, but only if there are available vehicles.

    However, the number of vehicles is limited, and advance reservations are given priority. We recommend booking in advance to ensure you can ride at your preferred date and time.

    Depending on your arrival time, you may have to wait for an available vehicle.

    During busy periods, such as weekends, public holidays, Golden Week, and the Obon holiday period, we are often fully booked in advance. In these cases, we may not be able to accommodate walk-in visitors.

  • How can I check the availability of reservations?

    The reservation calendar on our booking page shows the latest availability.

    Availability changes frequently. In particular, cancellations may open up new time slots in the late afternoon or evening.

    Even if your preferred date is fully booked, you may still be able to make a reservation if a slot becomes available. We recommend checking the booking page regularly.

  • Are you closed on certain days?

    We are generally closed every Wednesday.

    However, we may be open on Wednesdays during busy periods, such as Golden Week, the summer holidays, and public holidays. Please check the reservation calendar on our booking page for the latest opening dates.

    Please note that our phone service may be unavailable on regular closing days.

    Our reservation calendar is updated regularly with the latest availability and opening dates.

  • Are there any sightseeing spots or places to visit near GattanGO!!?

    There are several attractions around GattanGO!! where you can discover the unique history and culture of Hida Kamioka.

    【Around Hida Kamioka】

    • Kamioka Lab
      An interactive science museum where you can learn about space and particle physics, including research conducted at Super-Kamiokande, through fun and engaging exhibits.
    • Kamioka Castle
      A historic site where you can learn about the history of the Warring States period. The castle offers panoramic views of Hida Kamioka.
    • Emashi Residence Ruins Park (Emashi Yakata Ato Park)
      A historical site featuring a reconstructed residence of the Emashi clan, who ruled northern Hida during the Muromachi period (1336–1573).

    【Approximately 1 to 1.5 hours by car】

    • Shinhotaka Ropeway
    • Hida Great Limestone Cave
    • Hida Takayama, famous for its beautifully preserved old town

    We hope you enjoy exploring Hida and its many attractions during your visit!

    For more sightseeing information, please visit the following websites:

  • Can I change my course on the day of my visit?

    Yes, you can change your course on the day of your visit, subject to availability.

    Please feel free to ask our staff at the reception desk.

  • What if I have other questions?

    If you have any questions that are not covered in our FAQ, or if you would like to confirm anything before your visit, please feel free to contact us by email.

    If you have any concerns about age, height, group size, or health conditions, you are welcome to contact us in advance.

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